Telecom Engineering Intern | (May 2025 - Present)

Management Intern | (May 2024 - August 2024)

• Collaborated closely with the General Management Team, Department Managers, and Store Team Members to gain comprehensive insight into daily operations, long-term business strategies, and organizational workflows. Actively participated in meetings and on-the-ground activities to better understand how each department contributed to overall company performance.

• Took initiative in managing and improving department sales by engaging directly with customers through personalized verbal sales techniques. By focusing on customer needs and providing tailored product recommendations, successfully drove an 8% increase in overall department revenue.

• Worked alongside senior leadership to support the development of a structured succession planning strategy. Assisted in identifying high-potential employees, creating development plans, and establishing a sustainable talent pipeline to ensure future leadership positions could be filled internally with well-prepared candidates.